Brace yourself for a world in which everything – attitudes, prices, quality, behaviour, methods, processes, and other business practices that were previously thought to be private business – will be completely accessible and therefore potentially outed as ‘flawed’. I’m not just talking about the legal safeguards put in place by...

The two most common mistakes I’ve encountered when people first try to be Flawsome is that they replace a weakness with a strength, or they are a little too honest. Often our attempts to be clever, or adopt a blatant ‘honesty is the best policy’ mentality can end up doing...